§ 1 DEFINITIONS
Business Days – Monday to Friday, excluding public holidays.
Account – a free feature of the Store, governed by a separate set of terms and conditions (service provided electronically), enabling the Buyer to create an individual account in the Store.
Consumer – a consumer as defined by the Civil Code.
Buyer – any entity purchasing from the Store.
Terms and Conditions – these regulations.
Store – Beemmunity Unlimited online store operated by the Seller under the address www.beemmunity.eu
Seller – Beemmunity Unlimited sp. z o.o. sp. k., registered with the Central Register and Information on Economic Activity maintained by the Minister responsible for economic affairs and managing the Central Register and Information on Economic Activity, NIP 5170411756, REGON 387670255, ul. Gen. Leopolda Okulickiego 14 / 26A, 35-206 Rzeszów, Poland.

​

§ 2 CONTACTING THE SELLER

1.Postal address: ul. Gen. Leopolda Okulickiego 14 / 26A, 35-206 Rzeszów, Poland
2.Email address: info@beemmunity.eu

​

§ 3 TECHNICAL REQUIREMENTS

1.For the Store to function properly, the following are required:
• A device with internet access
• A web browser supporting JavaScript and cookies

2.To place an order in the Store, in addition to the requirements listed in section 1, an active email account is necessary.

​

§ 4 MAKING PURCHASES IN THE STORE

1.The prices of goods displayed in the Store are total prices, including VAT.

2.The Seller emphasizes that the total order price consists of the price of the goods and, where applicable, delivery costs as shown in the Store.

3.The selected goods must be added to the shopping cart in the Store.

4.The Buyer then selects the delivery method and payment option available in the Store and provides the data necessary to fulfill the order.

5.An order is placed when the Buyer confirms its content and accepts the Terms and Conditions.

6.Placing an order is equivalent to entering into a sales contract between the Buyer and the Seller.

7.The Seller will provide the Consumer with confirmation of the sales contract on a durable medium no later than upon delivery of the goods.

8.The Buyer may register an account or make purchases without registration by providing their details with each order.

​

§ 5 PAYMENTS

1.Payment for an order can be made, depending on the Buyer’s choice:
a. By regular bank transfer to the Seller's account.
b. By payment card:
• Visa
• Visa Electron
• MasterCard
• MasterCard Electronic
• Maestro
c. Through the payment platform:
• Przelewy24
d. Cash on delivery, i.e., by card or cash upon receipt of the goods.
e. By card or cash during in-person pickup of the goods.

2.For payments through the Przelewy24 platform, the entity processing online payments is PayPro S.A.

3.If the Buyer chooses to pay in advance, payment for the order must be made within 3 Business Days of placing the order.

4.The Seller informs that for certain payment methods, due to their nature, payment is required immediately after placing the order.

5.By purchasing in the Store, the Buyer accepts the use of electronic invoices by the Seller. The Buyer may withdraw their consent.

​

§ 6 ORDER FULFILLMENT

1.The Seller is obligated to deliver goods free from defects.

2.The order fulfillment time is indicated in the Store. The maximum order fulfillment time is 4 Business Days.

3.If the Buyer chose to pay in advance, the Seller will begin processing the order after receiving payment.

4.If the Buyer purchases items with different fulfillment times in a single order, the order will be fulfilled within the time applicable to the item with the longest fulfillment time.

5.Countries where deliveries are available:
• Poland
• EU countries

6.Goods purchased in the Store are delivered depending on the Buyer’s chosen method:
• By courier service
• InPost Courier
• InPost parcel lockers

7.The Buyer may pick up the goods in person at the company's headquarters during its opening hours.

8.For in-person pickup, the goods will be ready on the indicated order fulfillment date or the shipment date if provided by the Seller.

​

§ 7 RIGHT TO WITHDRAW FROM THE CONTRACT

1.The Consumer has the right to withdraw from the contract concluded with the Seller via the Store, subject to § 8 of the Terms and Conditions, within 14 days without providing any reason.

2.The withdrawal period expires 14 days after:
a. The Consumer takes possession of the goods, or a third party indicated by the Consumer, other than the carrier, takes possession of the goods.
b. The Consumer takes possession of the last item or a third party indicated by the Consumer, other than the carrier, takes possession of the last item in the case of a contract for multiple items delivered separately.

3.To exercise the right of withdrawal, the Consumer must inform the Seller, using the details provided in § 2 of the Terms and Conditions, of their decision to withdraw from the contract by a clear statement (e.g., a letter sent by post or an email).

4.The Consumer may use the withdrawal form provided at the end of the Terms and Conditions, but it is not mandatory.

5.To meet the withdrawal deadline, it is sufficient for the Consumer to send the notice of withdrawal before the withdrawal period expires.

 

EFFECTS OF WITHDRAWAL
6. In the event of withdrawal from the contract, the Seller will reimburse all payments received from the Consumer, including delivery costs (except for additional costs arising from the Consumer's choice of a delivery method other than the least expensive standard delivery offered by the Seller), without undue delay and in any case no later than 14 days from the day on which the Seller is informed of the Consumer's decision to withdraw from the contract.
7. The Seller will make the reimbursement using the same payment method used by the Consumer unless the Consumer agrees otherwise. In any event, the Consumer will not incur any fees as a result of the reimbursement.
8. The Seller may withhold reimbursement until receipt of the goods or evidence of their return, whichever is earlier.
9. The Consumer should return the goods to the following address: ul. Nartowskiej 1, 37-500 Jarosław, Poland, without undue delay and no later than 14 days from the day the Consumer communicated their decision to withdraw from the sales contract. The deadline is met if the Consumer sends the goods back before the 14-day period has expired.
10. The Consumer bears the direct cost of returning the goods.
11. The Consumer is only liable for any diminished value of the goods resulting from handling them in a way other than what is necessary to establish their nature, characteristics, and functioning.
12. If the goods, by their nature, cannot be returned by regular mail, the Consumer will also have to bear the direct cost of returning them. The Consumer will be informed of the estimated cost in the product description in the Store or when placing the order.
13. If a refund is required for a transaction made by the Consumer via payment card, the refund will be made to the bank account associated with that card.

​

§ 8 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

1.The right of withdrawal from a distance contract does not apply to the Consumer in the following cases:
a. Where the subject of the service is a non-prefabricated item, made to the Consumer's specifications or intended to meet the Consumer's individualized needs.
b. Where the subject of the service is an item that is perishable or has a short shelf life.
c. Where the subject of the service is an item delivered in sealed packaging, which cannot be returned for health protection or hygiene reasons once opened.
d. Where the subject of the service are items that, after delivery, due to their nature, become inseparably mixed with other items.

​

§ 9 COMPLAINTS

1.In case of a defect in the goods, the Buyer has the right to file a complaint based on the statutory warranty under the Civil Code or, if applicable, a guarantee provided.

2.Under the statutory warranty, the Buyer may, within the timeframes and on the terms set by the Civil Code:
a. Make a statement regarding a price reduction,
b. In the case of a significant defect, withdraw from the contract,
c. Demand the replacement of the item with a defect-free one,
d. Demand the removal of the defect.

3.The Seller requests that complaints under the statutory warranty be submitted to the postal or email address indicated in § 2 of the Terms and Conditions.

4.If it turns out that the complaint requires returning the defective goods to the Seller, the Buyer is obliged to deliver them to the Seller. In the case of a Consumer, the cost of shipping is covered by the Seller, and the goods should be sent to the address: ul. Nartowskiej 1, 37-500 Jarosław, Poland.

5.If a guarantee is additionally provided for the goods, information about it, along with its terms, will be available in the product description in the Store.

6.Complaints related to the Store’s functionality should be directed to the email address provided in § 2 of the Terms and Conditions.

7.The Seller will respond to complaints within 14 days.

8. Please attach a complaint form when returning a defective product.

​

ALTERNATIVE METHODS FOR RESOLVING COMPLAINTS AND CLAIMS
9. If the complaint procedure does not yield the desired outcome for the Consumer, the Consumer may seek alternative dispute resolution methods, such as:
a. Mediation conducted by the Provincial Inspectorate of Trade Inspection relevant to the Consumer’s location. Mediation is generally free of charge. A list of inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
b. Assistance from a permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, where the Consumer may apply for a case to be heard. Generally, proceedings are free of charge. A list of courts can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
c. Free assistance from municipal or district Consumer Ombudsmen.
d. The online dispute resolution platform available at: http://ec.europa.eu/consumers/odr/

​

§ 10 PERSONAL DATA

1.The Seller is the administrator of personal data provided by the Buyer during the use of the Store.

2.The Buyer’s personal data is primarily processed for the purpose of fulfilling the contract, in accordance with the principles set out in the General Data Protection Regulation (GDPR) of the European Parliament and Council. Detailed information on the Seller’s processing of personal data can be found in the Store's privacy policy.

​

§ 11 DISCLAIMERS

1.The Buyer is prohibited from providing unlawful content.

2.Each order placed in the Store constitutes a separate sales contract and requires acceptance of the Terms and Conditions. The contract is concluded for the duration and purpose of the order's fulfillment.

3.Contracts based on these Terms and Conditions are concluded in the Polish language.

4.Nothing in these Terms and Conditions limits the Consumer's rights under the law.

​

§ 12 PROVISIONS FOR NON-CONSUMER BUYERS

1.The right to withdraw from a distance contract does not apply to entities other than Consumers.

2.The Seller’s liability to a Buyer who is not a Consumer is limited to the total amount of the order placed by the Buyer.

3.The Seller's liability for warranty claims toward a Buyer who is not a Consumer is limited to one year from the delivery of the goods to the Buyer.

4.In the event of a dispute with a Buyer who is not a Consumer, the competent court will be the court with jurisdiction over the Seller's registered office.

 

Attachment 1 to the Terms and Conditions: WITHDRAWAL FORM TEMPLATE (optional for the Consumer). Please return the completed form only if you wish to withdraw from the contract to the following address: Beemmunity Unlimited, Gen. Leopolda Okulickiego 14/26A, 35-206 Rzeszów, Poland

I/We(*) hereby declare my/our(*) withdrawal from the sales contract for the following goods:
..................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

​

Date of receipt ............................................
Name(s) of the Consumer(s): .....................................................................................................
Address of the Consumer(s): ………………………………………………………………………………………..

Signature of the Consumer(s)

(only if the form is submitted in paper format)

Date ............................................
(*) Delete as appropriate

 

​

Beemmunity Unlimited Store Account Terms and Conditions

TABLE OF CONTENTS:
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical Requirements
§ 4 Account
§ 5 Complaints
§ 6 Personal Data
§ 7 Disclaimers

 

§ 1 DEFINITIONS
Account – a free feature of the Store (service) governed by these terms and conditions, allowing the Buyer to create their individual Account in the Store.
Buyer – any entity making purchases in the Store.

Store – Beemmunity Unlimited online store operated by the Seller under the address www.beemmunity.eu

Seller – Beemmunity Unlimited sp. z o.o. sp. k., registered with the Central Register and Information on Economic Activity maintained by the Minister responsible for economic affairs and managing the Central Register and Information on Economic Activity, NIP 5170411756, REGON 387670255, ul. Gen. Leopolda Okulickiego 14 / 26A, 35-206 Rzeszów, Poland.

​

§ 2 CONTACTING THE SELLER

1.Postal address: ul. Gen. Leopolda Okulickiego 14 / 26A, 35-206 Rzeszów, Poland
2.Email address: info@beemmunity.eu

§ 3 TECHNICAL REQUIREMENTS
1. For proper functionality and account setup, the following is required:

• an active email account
• a device with Internet access
• a web browser supporting JavaScript and cookies

§ 4 ACCOUNT

1.Creating an Account is entirely voluntary and at the discretion of the Buyer

2.The Account provides the Buyer with additional benefits, such as viewing order history in the Store, checking order status, or independently editing the Buyer’s details.

3.To create an Account, the appropriate form must be completed in the Store.

4.Upon Account creation, a contract is established between the Buyer and the Seller for an indefinite period concerning Account management as outlined in these terms and conditions.

5.The Buyer may cancel the Account at any time, without incurring any fees.

6.To cancel the Account, the Buyer must send a cancellation request to the Seller at the email address: info@beemmunity.eu, which will result in the immediate deletion of the Account and termination of the Account management contract.

§ 5 COMPLAINTS

1.Complaints regarding the operation of the Account should be directed to info@beemmunity.e

2.The Seller will address the complaint within 14 days.

 

OUT-OF-COURT PROCEDURES FOR HANDLING COMPLAINTS AND CLAIMS

3.In the event that the complaint process does not yield the desired outcome for the Consumer, they may consider the following options:

a.Mediation conducted by the territorially competent Provincial Inspectorate of Trade Inspection. Consumers should submit a mediation request to the appropriate authority. As a general rule, the procedure is free of charge. A list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595

b.Assistance from the territorially competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection. Consumers should submit a request for arbitration. As a general rule, the process is free of charge. A list of arbitration courts is available here: https://www.uokik.gov.pl/wazne_adresy.php#faq596

c.The online ODR platform available at: http://ec.europa.eu/consumers/odr/

​

§ 6 PERSONAL DATA

1.The Seller is the controller of the personal data provided by the Buyer when using the Store.

2.The Buyer's personal data is primarily processed on the basis of the agreement and for its fulfillment, in accordance with the principles set out in the General Data Protection Regulation (GDPR) of the European Parliament and of the Council (EU). Detailed information regarding data processing by the Seller is included in the privacy policy available in the Store.

 

§ 7 DISCLAIMERS

1.It is prohibited for the Buyer to provide unlawful content.

2.The agreement for managing the Account is concluded in Polish.

3.In the event of important reasons, as referred to in section 4, the Seller reserves the right to amend these Account regulations.

4.Important reasons mentioned in section 3 are:

a. The need to adjust the Store to legal regulations applicable to the Store's activities,

b. Improving the security of the provided service,

c. Changes in the Account functionality that require modifications to the Account regulations.

5.The Buyer will be informed about any planned changes to the Account regulations at least 7 days before they take effect, via an email sent to the address associated with the Account.

6.If the Buyer does not agree with the planned changes, they should notify the Seller by sending a message to the Seller’s email address info@beemmunity.eu, which will result in the termination of the Account agreement upon the effective date of the planned changes or earlier, if requested by the Buyer.

7.If the Buyer does not express opposition to the planned changes before their effective date, it is assumed that they accept them, without prejudice to the right to terminate the agreement in the future.

8.In the event of any dispute with a Buyer who is not a Consumer, the competent court will be the one with jurisdiction over the Seller's registered office.

9.None of the provisions of these regulations exclude or limit the Consumer's rights under applicable law in any way.